Terms of Service

These terms are a contract between you (the account holder, or where you are under 16, your parent or guardian) and English Hub Plus, a sole-trader business registered in Ireland. By creating an account or using the service you agree to be bound by these terms. If you do not agree, do not create an account.

English Hub Plus is an online study platform for the Irish Leaving Certificate and Junior Cycle English. It includes notes, sample answers, past questions, AI-assisted essay feedback, AI-assisted question drafting, study planning tools, gamification (streaks, XP, badges), and quizzes. We add and update content regularly. We may change, add, or remove features at any time, but we will not materially reduce the value of the service you have paid for during your current billing period without giving you a refund or pro-rata credit.

You must be 16 or older to hold an account in your own name. If you are under 16, your parent or guardian must hold the account on your behalf. You must give accurate information when signing up and keep it current. You are responsible for keeping your password secure. We may suspend or terminate any account that has been shared, sold, or used by a person other than the named account holder.

• The Premium plan is €10.99 per month, billed monthly in advance.
• The Academy plan is €99 per month, billed monthly in advance.
• New accounts may start with a 48-hour free trial. No card is required to begin the trial. To continue past the trial you add a card and select a plan.
• Payments are taken by Stripe. By providing card details you authorise the recurring monthly charge until you cancel.
• We may change plan prices with at least 30 days' notice by email. Price changes take effect at the start of your next billing cycle.

You can cancel from your account page at any time. Cancellation takes effect at the end of the current billing period. We do not pro-rate refunds for partial months.

Under the Consumer Rights Act 2022 you have a 14-day right of withdrawal from a digital service contract. By starting the free trial or accessing paid content during the cooling-off period you expressly consent to immediate performance and acknowledge that you lose the right of withdrawal once content has been delivered. You can still cancel ongoing billing under the rules in the previous paragraph.

We will refund any charge taken in error within 7 working days of receiving your request.

• Do not share your account login with anyone.
• Do not redistribute, republish, sell, or sublicense any of our notes, sample answers, or other content.
• Do not scrape, mass-download, or use automated tools against the service.
• Do not upload essays or material that contains another person's personal data without their consent.
• Do not use the service to harass, defame, or threaten any person, or to submit material that is unlawful in Ireland.
• Do not attempt to break the security of the platform or to access another user's account or data.

We may suspend or terminate accounts that breach these rules, with or without notice depending on severity.

Our essay feedback and question-drafting features use a large language model (Anthropic Claude) to generate a draft response. Some drafts are reviewed by a teacher before being sent to you and some are sent to you automatically with a clear AI label. We do our best to make the feedback useful and accurate, but it is not a guaranteed grade prediction, it is not a substitute for a qualified teacher, and it is not professional examination advice. Final responsibility for the work you submit to the State Examinations Commission rests with you.

By submitting essay text or questions you grant us a limited licence to process that text through our AI provider for the sole purpose of generating your feedback. The provider does not use this text to train their models when accessed through the commercial API we use.

The notes, sample answers, sample plans, written explanations, design, and underlying code of English Hub Plus are our intellectual property or licensed to us. We grant you a personal, non-transferable, non-exclusive licence to access and use the content for your own study during the period of your subscription.

The essays, questions, and personal notes that you submit remain your intellectual property. You grant us a licence to store and process them for the purpose of providing the service to you, as set out in our Privacy Policy.

Quotations from prescribed Leaving Certificate texts are reproduced under the fair-dealing provisions of the Copyright and Related Rights Act 2000 for the purposes of education, criticism, and review.

We aim to keep the service available at all times but we do not guarantee uninterrupted access. Planned maintenance will be announced in advance where possible. We are not liable for downtime caused by events outside our reasonable control (including but not limited to upstream provider outages, internet infrastructure failures, or denial-of-service attacks).

Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded under Irish law. Subject to that, our total liability to you for any claim arising out of or connected with the service is limited to the amount you have paid us in the 12 months immediately before the event giving rise to the claim. We are not liable for indirect or consequential losses, including loss of marks, missed deadlines, or examination outcomes.

We may update these terms from time to time. Material changes will be notified by email at least 14 days before they take effect. By continuing to use the service after the change date you accept the updated terms. If you do not accept them you can cancel your subscription before the change date.

These terms are governed by the laws of Ireland. Disputes are subject to the exclusive jurisdiction of the Irish courts, save that nothing in this clause restricts your right as a consumer to bring proceedings in the courts of your country of residence.

For any question about these terms write to hello@lcenglishhub.ie. For complaints relating to a digital service you also have access to the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.